Privacy Policy
Effective Date: July 27, 2026
Express Roofing (“Express Roofing,” “Company,” “we,” “our,” or “us”) is committed to protecting the privacy of our customers and visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a free roof inspection or estimate, contact our team, or otherwise interact with our services.
By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Information You Provide
When you complete a contact form, request a free inspection or estimate, call our office, or communicate with us, we may collect information such as:
- Full name
- Property address
- Email address
- Telephone number
- Details regarding your roofing or exterior project
- Insurance claim information that you voluntarily provide
- Photographs or documents you submit relating to your property
- Any additional information you choose to provide during the estimate or project process
Information Collected Automatically
When you visit our website, certain information may be collected automatically through your browser or device, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages viewed
- Date and time of your visit
- Referring website
- Website activity and navigation patterns
Cookies and Similar Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve our marketing efforts.
You may adjust your browser settings to decline cookies; however, some features of the website may not function properly if cookies are disabled.
How We Use Your Information
Express Roofing uses the information we collect to:
- Respond to requests for inspections and estimates
- Schedule appointments and consultations
- Communicate regarding roofing, siding, gutter, or repair services
- Prepare project proposals
- Assist customers with insurance-related roofing claims when requested
- Coordinate financing inquiries with approved financing providers, when applicable
- Improve our website and customer experience
- Maintain customer records
- Send important service updates
- Comply with applicable legal obligations
- Protect against fraud or unauthorized activity
Marketing Communications
If you request information from us or provide your contact information, we may communicate with you regarding:
- Appointment confirmations
- Estimate follow-ups
- Project updates
- Service reminders
- Company announcements
- Promotional offers or seasonal roofing services
Text Messaging (SMS)
If you provide your mobile phone number, you consent to receive text messages regarding your requested services, including appointment reminders, estimate notifications, project updates, customer support communications, and other service-related messages.
If you separately consent to receive marketing text messages, you may also receive promotional communications regarding Express Roofing services.
Message frequency may vary. Message and data rates may apply.
You may opt out of text messaging at any time by replying STOP to any message. Reply HELP for assistance.
Sharing of Information
Express Roofing does not sell, rent, or trade your personal information.
We may share information only as necessary with trusted third-party providers who assist in operating our business, including:
- Website hosting providers
- Customer relationship management (CRM) platforms
- Scheduling and communication providers
- Financing partners (only when financing is requested)
- Payment processing providers
- Marketing and advertising service providers
- Website analytics providers
These third parties are permitted to use your information only as necessary to provide services on our behalf.
We may also disclose information when required by law, legal process, court order, or to protect the rights, safety, or property of Express Roofing or others.
Data Security
We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect the personal information entrusted to us.
While we strive to use industry-standard security measures, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.
Third-Party Websites
Our website may contain links to third-party websites, including roofing manufacturers, financing providers, insurance resources, or other organizations.
We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any external websites they visit.
Children's Privacy
Our website and services are intended for homeowners, business owners, and property managers and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
Your Privacy Choices
Subject to applicable law, you may request to:
- Access the personal information we maintain about you.
- Request correction of inaccurate information.
- Request deletion of your personal information, where applicable.
- Opt out of promotional communications.
- Inquire about how your information is used.
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.
Any updates will be posted on this page with a revised Effective Date. Continued use of our website following the posting of changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact Express Roofing through the contact information provided on our website.
Express Roofing
859-277-9173
Email: 1expressroofing@gmail.com